Ready to get your loan paid off and over with? We are excited to help you do this the right way so you can finally be free.
Our simple guide makes it easy.
1) If you are the primary account holder, please complete our Payoff Request Form and submit it to our Customer Service Department.
2) Once the form is completed, we will process your request. In accordance with Texas law, we will process your paperwork at no charge.
3) If your request goes through, you will receive a formal payoff statement to ensure you have enough funds to payoff your loan in full.
If you are a mortgage service or holder of the lien on a property:
We do not fulfill third-party requests unless a client is more than 90 days delinquent. In accordance with Tax Code §32.06(f), we will notify third-party representatives once a property owner is more than 90 days delinquent. We will provide a payoff statement and accept payment on the account.